Customer Testimonials

Everything was great!! [Custom Wedding Bling Iphone Protective Case] Thank you.

Jessica, TX  |  5.24.2013

This was a great purchase, thank you. It arrived extremely quickly, and I'm sure my father will love it (it's a Father's Day gift for a whiskey drinker). Thanks much!

Deborah, NY  |  5.24.2013

I love the beer stein! It looks absolutely perfect and the actual mug is beautiful.

Jessica, PA  |  5.23.2013

My order was great [Engraved Shiny Gunmetal Pilsner 20oz Glasses]. You took care of fixing my order very fast and you were very in tune with what I needed ordered. Thank you.

Gina, WI  |  5.20.2013

Worked out great [High Rollers Engraved Leather Dice Cups], thanks!

Steve, CA  |  5.16.2013

The entire process was easy and surprisingly quick to receive the finished product, which is what I was hoping for and exceeded expectations. I think the engraving could be a tad bit more bold to really show off the bat [Personalized Rawlings Mini Wood Baseball Bat], but I'm very happy with the product.

Matt, CO  |  5.15.2013

Quick turnaround [Engraved Polished Silver Yo Yo]. Thank you.

S. Elisabeth, VA  |  5.15.2013

I was very impressed in the fact that Black Ace Design asked what my must-have date was and got the order to me a few days before. As far as the whiskey barrels, they are awesome! I am a happy customer and would absolutely recommend! Great job!

Brett, NC  |  5.14.2013

Thank you! The order was complete [Cosmetic Makeup Bags] and I received it in a week!

Nancie, CA  |  5.13.2013

The whiskey barrel came out great; I can't wait to give it to my boyfriend for his birthday this weekend. It surpassed my expectations and I will be sure to pass along your company for future references.

Amanda, NJ  |  5.12.2013

Thanks for great service. Order was amazing. Product turned out better than I could have imagined [Mini Oak Whiskey Barrel]. Speedy delivery. A+ service.

John, VA  |  5.8.2013

Received the tags [engraved dog tags], very impressed with the product. I was happy that they came so quickly. Thanks

Deidre, MA  |  5.8.2013

Everything looks great [NFL Team Glass Mug]. Would definitely purchase from the site again.

Kevin, MD  |  5.8.2013

Everything was great! Thank you!

Joel, PA  |  5.2.2013

I only opened 1 so far but it looks great! I'm going to look at the rest this evening but I'm confident they will look just as well. Thank you for being so fast & understanding! I think our groomsmen will love these!

Abagail, LA  |  5.1.2013

I received the order today. Everything looked great. I'm very satisfied with the mugs. I also appreciate the free upgrade in shipping that I received.

Christian, NC  |  5.1.2013

The pewter mugs I ordered came in much quicker than I anticipated and look great! I also had to leave additional instructions on the order for the engraving, and the product's engraving was exactly as I had asked for it. Overall, I think you did a very good job, and it is likely I would do business through Black Ace Design again, should the need arise.

Jacob, KS  |  4.30.2013

I am very pleased with how it [kid's sports water bottle] turned out! Thanks so much for your help and quick delivery of the order. Great job!

Josh, NC  |  4.30.2013

My photo frame was more beautiful than I imagined. I got it much quicker than expected too! Keep up the great work. Thanks.

Melissa, LA  |  4.29.2013

Thank you ... the product was received very promptly.

Brian, CT  |  4.29.2013

Excellent. The flasks were perfect!!!

Charles, NY  |  4.25.2013

I haven't opened all of the wine glasses, but those that I have look absolutely perfect. Thank you so much. I love that they came packaged separately as well - easier to wrap! :)

Adrienne, NY  |  4.25.2013

Everything went just fine with my order and my mother will enjoy her Grandma frame. Thank you.

Christina, VA  |  4.24.2013

The engraved flask was delivered on time. Shopping online is always a gamble, but the quality of the flask was better than expected. The engraving was little light. I wish there was little more contrast to make the words pop. Other then that, everything was great.

Molly, MN  |  4.22.2013

Product is great! Thanks for the upgraded shipping!

Jodi, PA  |  4.17.2013

Black Ace Design did a fantastic job with my order. I ordered 5 personalized Beer Mugs for my Wedding Party. Black Ace delivered a high-quality product and got the gifts to me on time despite the fact that I waited until the last minute to order. Overall, I am very satisfied with both the quality and service offered by Black Ace Design. Their customer Service even saved me a couple of bucks on shipping when I decided to add to my order. Thank you!

Christopher, CA  |  4.15.2013

Thank you!! I got my item quickly and I love it!!!!

Kathryn, NC  |  4.12.2013

Everything was exactly as ordered and the turn-around time was very quick. Excellent customer service!! Thank you!

Val, MI  |  4.9.2013

The cutting boards look great! Impressed with how quick I got them and they look very professional. The ushers in our wedding will love them to cut limes to go with their coronas!

Leah, OR  |  4.8.2013

Quite frankly, the service I received with Black Ace Design was excellent. You had the product I wanted at a price lower than competitors and you upgraded my shipping speed for free. I would rate my experience as five out of five stars. Thank you for the wonderful service.

Nate, GA  |  4.7.2013

Cufflinks look great, and shipping was fast, especially since they're monogrammed! Cool 007 design.

Arthur, NC  |  4.5.2013

Excellent. Very very satisfied with accuracy, quality and prompt shipment of order.

Rebecca, NM  |  4.4.2013

I received the knives. Looks good. Thanks!

Ethan, CO  |  4.2.2013

The replacement flask arrived yesterday and was correctly made. Looks great. I can't emphasize enough how much I appreciate how you followed up about my order, and how you came through for me by quickly fixing the problem and sending me a total replacement. I have often laughed about a particular joke I saw once about "customer service" that offered the slogan, "We're not satisfied until you're not." Thank you for proving that is not always true! I appreciate your kindness and communication with me, and I will be sure to let others know about it and recommend you in the future.

Leslie, KY  |  3.30.2013

We were very satisfied. Our order was shipped fast and the product was great [lockback knives]. Thanks.

Jennifer, PA  |  3.28.2013

You guys really do a wonderful job. From your products to delivery, EXCELLENCE. We will continue to do business with you always. KEEP UP THE GREAT WORK.

Jesse, PA  |  3.27.2013

I received exactly what I ordered! Thank you!

Joy, IN  |  3.27.2013

The price of the personalized knives was very reasonable, the quality appears to be pretty good and the engraving was done well. I appreciated the fact that you sped up the delivery of my order. I would definitely consider purchasing from you again. Thank you.

Nicole, ND  |  3.27.2013

Great!

Kim, CA  |  3.27.2013

Thanks so much for the bottle openers! They look great. The service was great and the shipping was quick. Thanks again for everything!!

Spencer, GA  |  3.25.2013

Very happy, and it shipped EVEN quicker than expected. My hubby got his birthday present in time! Thanks!

Isabelle, MD  |  3.21.2013

The statue was/is better than I ever expected. Thank you for doing such a great job and getting it to us so quickly.

Clay, CA  |  3.21.2013

The customer service was EXCELLENT. I'm currently going through a huge hassle with another company I bought a product with back in December and I STILL haven't received it, even though it was supposed to be delivered in time to give it as a gift. When I was contacted by you verifying the spelling, font, and any special requests, I was thoroughly impressed. The item itself is also high quality work. My father really enjoys having it on his desk. Thank you very much!

Jonathon, TX  |  3.20.2013

I am very pleased with my purchase. It arrived quickly and was just as pictured on your website with no dents or scratches. Thank you so much for providing me with your services!

Pamela, FL  |  3.15.2013

Awesome service and fast delivery. Thank you so much.

Rosi, UT  |  3.14.2013

Very professional service, replies to my questions were prompt and the fountain pen is beautiful.

Dorothea, OH  |  3.13.2013

Overall, I am very pleased with my order. The product is what I expected, it was fairly priced and I was very impressed with how quickly you customized it and got it shipped to me. The wine stoppers will make great hostesses gifts for my upcoming shower. The only improvement I would suggest is more selection for the fonts for customization. Ideally I would have chosen a pretty script type font. Thanks!

Stephanie, NC  |  3.13.2013

Perfect!!! Thank You and I wouldn't hesitate for a second shopping with you all again!

Rene, NC  |  3.8.2013

Product exactly as described plus quick service. Very pleased with order and customer service! Thank you!

Ranae, KY  |  3.5.2013

I received my replacement glass [that was broken during shipment] and am pleased with my service!! Thanks a lot!

LeAnn, OH  |  2.27.2013

Great! Very prompt delivery and communication.

Christina, FL  |  2.26.2013

Monogrammed folding knives are nice and arrived as ordered. Thanks.

Lynn, MS  |  2.23.2013

It [eagle statue] looks exactly as I expected based on the website. The glass plate is lovely. Thanks for prompt and accurate work.

Sue, DC  |  2.22.2013

Everything was great. Thank you for your prompt and courteous service.

Anthony, DC  |  2.20.2013

Great service. Fast delivery. Great quality. Thanks!

Katrina, UT  |  2.19.2013

I received the statue today and was very pleased with the way it turned out. I appreciated being able to review the engraving. I made changes to it and I was emailed another proof was sent for my approval. Thank you so much for the beautiful job you did on the statue!

Toni, NY  |  2.18.2013

Amazing man!! Thank you!! The guys [groomsmen] loved it! Passing you up to all my guy friends for future business.

Sachin, CA  |  2.17.2013

It was PERFECT!! I loved it! :) Thank you SO much!

Jennifer, MO  |  2.14.2013

I was truly happy with the experience, and I'd like to thank your team. They took the time and effort to email with me several times about the particulars of the engraving, and even offered to engrave the second side of the pendant. Truly wonderful service. Thank you so much!

Eric, CA  |  2.13.2013

Great product. Thanks.

Robert, MO  |  2.7.2013

Loved the money clip and so did my bf [boyfriend]! The only thing that made me nervous was that I didn't receive an order confirmation/shipping update however when I emailed customer service I received a quick response and my order arrived just 3 days after I placed it! Amazing.. thank you!

Erin, NY  |  2.1.2013

My order is perfect and just what I was looking for. Thanks again.

Ann, IL  |  1.2.2013

I was 100% satisfied! Your website, products, engraving, ease of the transaction, review of the product, made a difficult task easy and enjoyable. In the future, should a need like this arise, your company will be first on my list and if anyone I know needs a service that you provide, your company will be the first place I refer them to. Thank you for being so thorough and efficient.

Pamela, MO  |  12.26.2012

The clock is awesome... thank you.

Jamie, TX  |  12.22.2012

JUST WANTED TO SAY THANK YOU FOR A WONDERFUL STATUE, GREAT SERVICE, WE WILL BE ORDERING AGAIN. WE HAVE BOUGHT THINGS FROM OTHER COMPANYS BUT THEY WERE JUNK COMPARED TO YOUR WONDERFUL SERVICE AND PRODUCTS.

Jesse, PA  |  6.27.2012

Excellent service. Timely and exactly what we ordered. Thank you!

Val, MI  |  5.23.2012

I want to thank you for doing a marvelous job on the clock award I bought for a friend. I also appreciate the good email support you have provided. It is nice to see people who take pride in their work and believe me, your pride is reflected in the professional work you do.

Marvin, KS  |  5.10.2012

The product I ordered from BlackAceDesign was awesome. The recipients were truly amazed at how unique their plaques were. Thanks for working with me to get the right format for the design by email. Easy process and such a quick turn around for receiving the finished work. I'm a happy customer.

Howard, CT  |  5.8.2012

Excellent, Excellent, Excellent !!!

Allen, CA  |  5.8.2012

Great Service - Very nice product, Fast Delivery. Thanks.

Robin, IL  |  5.7.2012

Awesome! Angela went above and beyond to locate discontinued replacement perpetual plaque headers for me - and on a very short deadline! She was courteous, professional, and reliable. Plaques arrived on time, beautiful work, and well packaged. I can't say thank you enough for the awesome service and quality product. I have recommended BlackAceDesign.com to others I know who order plaques and awards.

Elizabeth, VA  |  5.7.2012

Service, as always, was excellent on my last order.

Sharee, CO  |  5.7.2012

I couldn't be more pleased with your patient help, quality product and reasonable price. I display the plaque proudly and recommend you whenever I can.

Dick, MD  |  5.7.2012

Customer service was quite slow to respond to my questions, but once the order was finally completed, the item was quick to arrive. I was very pleased with the quality of the item I ordered.

Kris, NY  |  5.7.2012

The service was excellent! The team is very helpful and does their best to ensure that the orders are exactly as the customer wishes them to be. The order arrived on time. Prompt customer service! Nothing but praise for this company.

Weijin, NY  |  5.5.2012

I wanted to tell you that I received the eagle statue today and you did a wonderful job, I just love it and know that my Dad will too. Thank you for getting it to me so quickly, I really appreciate all of your efforts!!

Catherine, MD  |  4.28.2012

Just wanted to say how much we love the clock set we ordered! Great job!! It's just beautiful! Thanks for the very quick turnaround and quick responses to emails.

Josiephine, NY  |  4.25.2012

I would like to say thank you for completing our order and getting us our World Clock in such a small space of time. I had resigned that we would not get it in time for our retirement celebration because we ordered it so late, but I was shocked when the delivery came. Thank you, thank you, thank you. I don't think I will have to consider using any other company for our plaques and trophies anymore.

Dorcas, Bronx  |  4.14.2012